Calling all convention-goers. It's time to talk accommodation!
This year, the process for booking a TFNation room at the Hilton has changed a little. Please take a moment to read this post, which explains the new system.
1. Discounted rates
The Hilton has again offered some brilliant discounts to TFNation attendees:
£72.08 per night for single rooms, including breakfast.
£82.38 per night for twin / double rooms, including breakfast
Rooms at these rates usually sell out quickly. So be ready to nab yours when they are released!
2. Family rooms
Family rooms are provided at the discretion of the Hilton. Please only book these rooms if you really need one, as many families depend on them.
3. When can I book my room?
TFNation tickets will go on sale at 12:00 PM GMT on Saturday 9th February 2019. As soon as you have booked your ticket, our website will give you the option to click through to the Hilton hotel booking page.
4. NEW! Deposit - please read.
This year, you will need to pay a deposit at the time of booking. This will be equivalent to the price of one night in your room.
This deposit will be non-refundable, and non-transferable. So it's really important that you only book the room if you are confident you will make the event.
5. Why is the deposit non-refundable?
In recent years, both the Hilton and TFNation have noticed some "room blocking". This is where a person reserves a room (or sometimes LOTS of rooms) and then cancels a day or two before the convention. This means other attendees miss out. We're sure you will agree, this isn't nice.
The non-refundable deposit will hopefully deter people from booking a room unless they definitely want it, meaning others will have a better chance of getting their first choice room.
6. How does the booking system work?
The Hilton computer is smart, but it's no Teletraan-1. Think of it like a game of connect four. If you want a room for four nights, and all four nights are free, then the computer will be happy. But if ANY one of those four nights is not free, you'll get an error message.
The trick is to start small. Try one day at a time. By process of elimination, you'll see which day is the culprit! Book the nights you can - you've got six months to fill any gaps!
7. Will TFN get any more rooms later?
No. They all go on sale at once. But historically, we have always seen some cancellations in the first couple of weeks. So keep checking back because if somebody drops out, you may get lucky and find that room!
8. Alternatives
If you're not lucky enough to grab your preferred room at the Hilton, don't panic! You can still have a fantastic time! The NEC area has lots of hotels, all within a short distance of the convention. We will have some information on our website to help you.
Pro-tip! Hotels usually reserve some rooms for public sale. So join Hilton Honors as a backup. Just remember to check the terms of any rooms you book, as they will be different to the TFN deal.
9. Parking
We've obtained a great discount for our attendees, with overnight resident's parking for just £9.00 per night. Think of all the Action Masters you'll be able to buy with that saving!
10. Finally... please be nice!
Sales day is usually a very busy time, so our team will be working hard to answer all of your questions. All we ask is that you are understanding if there are any difficulties. Bedroom availability and the Hilton website are outside of our control, but we will try out best to help you. But the most important thing is to try not to feel anxious. Even if you don't get your first choice room, you've got plenty of time to plan your trip to TFNation and our lovely community are always happy to provide helpful tips, as are we!
TFNation 2019 will be held at the Hilton Birmingham Metropole Hotel from 16th - 18th August 2019. We look forward to seeing you there!