Check out our Merch Store here

Frequently Asked Questions

How to use this page: Clicking on the buttons will toggle which category of questions is displayed. You can use the "Toggle All" button to hide or show all of the categories. Clicking on a category header will also show or hide that categories questions. You can also use the search box to narrow down the questions, just start typing in that box to filter and empty the search box to remove the filter.

Search Questions

Filter By Category

We offer complimentary Essential Companion tickets to those attendees who require additional support in the form of a carer in order to enjoy our events.

In order to offer this we need to first verify attendees suitability by asking that they provide some evidence of their need for substantial, significant or frequent support.

Q1. How do I apply for an Essential Companion Pass?

To apply for an essential companion pass you must contact us at info@tfnation.com with details of why the additional support is required, and evidence to support your application, for us to verify.

Once we receive the evidence the team can make a decision regarding your application. If approved, the attendee will need to purchase their ticket(s) for the event and then email us with their booking reference and the full name and date of birth of the essential companion they wish for us to add to the booking. We will then update the booking with the additional ticket and send you an email confirming this has been done. The extra ticket will appear under your order history, where it can also be downloaded at any time.

Q2. What forms of evidence do you accept?

The evidence we accept includes:

  1. A copy of any Nimbus / Access Card for us to verify.
  2. A copy of the PIP decision letter showing the first page with the full name/address and headed paper clearly visible; the assessment page which is usually the second to last page; and the mobility scores which are normally on the last page. If you are not within the UK, then we ask for a copy of the equivalent documentation from your country of residence.
  3. A copy of any benefit entitlement (optional).